Friday, September 6, 2013

Governance Deficit and Resulting Innovation

Solan with population roughly equal to nation of Solomon Islands is one of the twelve districts of Himachal Pradesh and gets its name from revered Shoolini Mata. Solan town is the largest municipal council in the state. The town is also known as “Mushroom City of India” for vast mushroom farming in the area as well as for the Directorate of Mushroom Research, a central government organisation located here. It is also famous as “City of red Gold” for the bulk production of tomatoes in the area. The town is located on the Kalka-Shimla National Highway 22 and Kalka-Shimla Narrow gauge Heritage railway line passes through Solan. Some places of interest in the district are Chail, Kasauli, Barog and Arki. Enraged by arrogance of Lord Kitchener, Maharaja Bhupinder Singh of Patiala built a summer retreat for himself in Chail when restricted from entering into summer capital of British Raj. Chail Cricket Ground built in 1893 and located at an altitude of 2444 meters is the highest cricket ground in the world. When you see a patch of clouds passing over this ground it feels as if somebody is doing serious smoking business in Malana. Anglo-Indian author Ruskin Bond was born in Kasauli. The Christ Church of Kasauli of Madras CafĂ© movie fame constructed during British era at around 1842 in Gothic style architecture is a major tourist attraction. Thodo dance performed based on archery is a local favourite. Some popular traditional dishes of Solan are Lushke, Patande, Poode, Sidu, Askalu and Pachole etc., and these names should not be mistaken for some kind of Alien Delicacies.

          Father of General Dyer (So called Butcher of Amritsar), Mr Edward Dyer was more generous to Indians who set up Dyer Breweries, the first brewery in Asia in 1855 in Kasauli which produced Asia’s first Beer by brand name ‘Lion’. Lion was a big hit with thirsty British army men in tropical Indian subcontinent for whom it was “as good as back home”. Lion was the number one beer of India till 1960s for almost over a century. Lion is still number one in Srilanka and the only reason I can think of is their pride in their national flag. It is hard to find in markets these days but for vintage lovers who can do a little bit of scooping, it is still sold in North India. The brewery now converted to distillery is owned by Mohan Meakin Limited. Old Monk, an engineering student’s delight in winters, is produced by the same company.

          This story is about a small village called Nauni in Solan district located 14 kilometres from district headquarters. Nauni village Panchayat is a silver line in the sky for other village Panchayats in the country. Ten years back Nauni was like any other Village Panchayat stagnant and with almost zero or no growth. But Nauni Panchayat has achieved in last one decade what bureaucrats and think tanks keep discussing in their futile board meetings for years which finally ends in a Big O. ‘Convergence’ is the word. Nowadays a number of Government training institutes have gone crazy over the concept and training their future generation administrators to fill in the gaps left by their super seniors sitting in silos in the secretariats when drafting a scheme or policy. Theory is all that these institutes of national importance offer but how to go about it is beyond their reach and imagination. This is where the grass root innovation, imagination and magic kicks in. Hero of the story Mr Baldev has been able to achieve what people like me are being trained for. He needed no formal training by great institutes and never read any great research work by some wandering soul. All he had was desperation to take his Panchayat to new heights and definitely an EQ beyond average souls. After a number of hit and trials and biting the dust he discovered the magic formula of ‘Convergence of various Government Schemes’. While individual government schemes could not fulfil and sustain his vision and big dreams, pooling in money from various beneficiary schemes for a particular purpose did. By converging money from various schemes he was actually correcting the mistakes of top down planning like an effective antivirus. Riding on the will of this great individual, Nauni Panchayat prospered and won accolades from world over. Nauni Panchayat became the first Nirmal Gram Panchayat of Himachal Pradesh as well as of India. Mr Baldev won district, state and national level honours for his efforts and dedication. Today Nauni Panchayat has water tank in every house and a few community owned water tanks for entire Panchayat. It has an excellent drainage system to the envy of any modern city in the world. Every house has provision for solar power. There is a fantabulous network of solar street lamps. Each house is connected by pucca roads. Villagers are doing agriculture based on modern methods. They are using Greenhouses for horticulture. Nauni in the backdrop of Himalayas is better and more picturesque than any European countryside I have been to. Mr Baldev has not only induced infrastructural changes but behavioural as well. Every member of the Panchayat is a stakeholder in the growth story and is contributing his bit. Cleanliness seen around in the Panchayat is infectious and every Panchayat member is responsible for it. Panchayat has a fully functional waste segregation and disposal plant as well. Mr Baldev says he did no magic but only converged money from all known schemes and could get remarkable support of villagers based on his convincing power. No doubt he had to face the wrath of jealous officials and at times was blamed of embezzlement too. And the unceasing problem he faces today is poor or no allocation of money for his Panchayat on account of “All is well in Nauni”. He rued to me and lamented over the apathy of officials who take him as a rising political entity and the party in power is averse to it. People from all over the globe visit this Panchayat to study the magic but government is least interested in appreciating such a feat. Mr Baldev is still hungry, he wants to do more but his fame is being the biggest obstacle in his way now thanks to local politics. Such Panchayats are islands of excellence and need to be emulated and promoted further elsewhere in the country. And Mr Baldev as an ambassador of innovation in governance at the grass-root level should be invited to training institutes which are serious about this whole issue of convergence. And planning commission should take a note that Mr Baldev is a product of its top down planning and do some serious introspection about its future role.

          Within a week of visiting the Nauni Panchayat I had an opportunity of attending a workshop on ‘Right to Hearing Act’ (RTH) in Jaipur. It was organised by the public services department, Government of Rajasthan in collaboration with NGO working for RTI led by Ms Aruna Roy. RTH is one of the latest and innovative piece of legislation by the Rajasthan Government to literally bulldoze their lazy officials to discharge their normal duties. RTH aims to strengthen Rajasthan Guaranteed Delivery of Public Services Act which was enacted earlier. To give us a feel of RTH in action we were taken to Dudu sub-division of Jaipur where a JanSunwai was being held. In RTH complainant needs to register his complaint with Rajiv Gandhi Seva Kendra which can’t be refused. After receiving a complaint, a unique registration number will be given to the complainant in a receipt that will also have the date when the complaint is to be heard, the officer hearing it and the place for hearing. Hearings will be done at the Panchayat Samiti level, Tehsil level and the district level every Friday. During hearing the complainant is given respite by the officers concerned or given a written reply for refusal to do so. The idea is good and looks far fetching on paper. But what are we trying to do by such legislations. Is not it that the government has accepted that its officials are now being forced to do what they are ought to do and RTH is quick fix solution to do that. And for that matter RTI, Public Service Guarantee Acts, Right to Food and even RTE shows that government has accepted its failure as a welfare state thanks to its inefficient and ineffective execution and these acts and legislations are mere patch works and are making the so called “System” more like a big fat Panda.

          One Governance innovation which I came to hear of during the above workshop from my counterpart from Karnataka is “Challenge Fund”. A Rs. 10-crore ‘Challenge Fund’ was kept aside by Karnataka government to conceive, design and implement innovative ideas by any individual, group or agency that would ensure speedy and cost-effective delivery of public services to the people and could prove to be better alternative to existing delivery mode as being run by government since ages. So by and large governance deficit is being filled by breaking age old set patterns of traditional governance. Necessity is mother of invention. Government will have to keep pace with the expectations of people and changing times to keep itself relevant and alive in long run. Success is the end product of desperation. But that desperation is lacking. Stagnancy has set in. Government has the clout and the skill pool to be up and running but the need is to wake up and shake itself a bit and GO LIVE.


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